Patient engagement has more moving parts than many providers realize

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The role of technology in patient engagement is discussed at length in this article from Healthcare IT News, namely how “technology companies are making inroads toward better patient engagement by targeting specific episodes and encounters in the vast healthcare continuum.” Mobile apps that allow for more consistent outpatient experiences, software that opens the door for whole family engagement in the medical care of a child, and real-time solutions to catch billing errors/discrepancies are all highlighted as ways that technology can support patient experiences and increase overall satisfaction with the medical process.

DCHI is committed to ensuring that patients are at the center of the healthcare process. The Patient and Consumer Advisory Committee is focused on providing the voice of the patient and consumer across all of Delaware’s health care transformation work and developing specific initiatives to engage patients in this process.  

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