Patient and consumer engagement is a dynamic process that encompasses many activities. One definition is, “Patients, families and their representatives, and health professionals working in active partnership at various levels across the health system – direct care, organizational design, governance and policy making – to improve health and health care”1. Just as health care professionals actively engage patients through conversations during their care to support patients' goals to stay healthier and follow treatment plans, so must conversations with patients and consumers continue to be activated for Delaware to advance the Triple Aim Plus One: better health, improved health care quality and patient experience, lower growth in per capita health care costs and an enhanced provider experience that promotes patient-centered engagement.
Toward this end, the DCHI Patient and Consumer Committee will be reconvening this summer. DCHI Board Member and Committee Chairperson Rita Landgraf explains:
“While the Committee will need to review and update its charter in light of broader changes to DCHI’s role, the Committee's vision endures - to help Delawareans understand how health care transformation efforts can impact them, to actively participate in re-shaping the system into one that better meets the needs of all Delawareans, and to engage individuals as fully as possible in the management of their own health and the healthcare that they receive.”
The next scheduled meeting of the Patient and Consumer Committee is July 16th, 10:00 am at the Delaware Health Information Network (DHIN) Office, 107 Wolf Creek Blvd., Suite 2, Dover, DE.
For more info: contact Noel Duckworth at (302) 831-0683 or email noel@udel.edu.
1 SOURCE: Carman, Kristin; Dardess, Pam; Maurer, Maureen; Sofaer, Shoshanna, Adams Karen; Bechtel, Christine; Sweeney, Jennifer. “Patient and Family Engagement: A Framework for Understanding The Elements And Developing Interventions and Policies.” Health Affairs 32 No.2 (2013 (223-231.
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